011 979 7302 / 083 315 6723 info@apexfusionsolar.co.za
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Frequently Asked Questions

Everything you might want to know about our solar installations, pricing, support and more.

We offer end-to-end solar installation, solar maintenance, backup power solutions, inverters and batteries, energy audits and certified electrical work — for residential, commercial, industrial and agricultural clients.
We're based in Gauteng and serve homes, businesses, factories and farms across the surrounding regions of South Africa.
Our primary service area is Gauteng and surrounding regions. Larger commercial or agricultural projects further afield are reviewed case by case — please contact us to discuss.
By phone (011 979 7302 / 083 315 6723), email (info@apexfusionsolar.co.za), via WhatsApp, or through the contact and quote forms on this site.
Yes — we offer free site assessments and no-obligation quotes for every new project. We'll listen to your needs and recommend the right solution.
Hybrid and backup solar systems, solar geyser conversions, solar-powered aircons and gate motors, full electrical integration, and ongoing maintenance.
Yes — we install commercial solar for offices, retail spaces, warehouses and factories, including three-phase systems engineered for heavy loads.
Absolutely. Every system is custom-designed around your loads, your roof and your budget — there are no off-the-shelf packages.
A typical residential install takes 1–3 days. Larger commercial and industrial projects vary, and we'll give you a realistic timeline upfront in your quote.
Yes — we offer scheduled maintenance, panel cleaning, performance monitoring and on-call service to keep your system at peak output.
Pricing is based on system size, components selected, site complexity and labour. Every quote is itemised so you can see exactly what you're paying for.
We discuss flexible payment and financing options on request. Get in touch and we'll talk through what works for your budget.
Yes — every quote is completely free and comes with no obligation to proceed. We'd rather you make an informed decision.
Only if the scope changes — for example, you decide to add more panels or batteries after we've quoted. Otherwise the price you see is the price you pay.
We offer special pricing for multi-system orders, referrals and existing client upgrades. Mention any of these when you enquire and we'll factor it into your quote.
We work with grid-tied, hybrid, off-grid and backup configurations using Tier-1 panels, premium inverters and quality lithium battery banks.
Yes — every system is designed for South African conditions, with components chosen for high efficiency and consistent output across long install lifetimes.
Yes — all components come with manufacturer warranties (typically 10–25 years on panels, 5–10 years on inverters and batteries depending on brand).
We carefully select from major reputable brands across panels, inverters and batteries — chosen for performance, warranty terms and after-sales support in South Africa.
Yes — every install is carried out by certified electricians following all applicable regulations and industry safety standards. Compliance is non-negotiable.
Yes — we provide ongoing support, performance monitoring and proactive maintenance long after the system is commissioned.
We aim to respond to all enquiries within one business day. For existing clients with system issues, our response is typically much faster.
If a component fails within warranty, we handle the manufacturer claim and replacement on your behalf. Outside warranty, our service team can quote and fix.
Yes — for existing clients, we offer priority emergency response when your system has a critical fault.
Email us at info@apexfusionsolar.co.za or call 011 979 7302 — we take every concern seriously and aim for prompt, fair resolution.
Yes — we can upgrade existing systems with extra panels, additional batteries or larger inverters as your needs grow.
Yes — most of our systems are designed to be expandable, so you can start small and add capacity later without ripping out existing kit.
Yes — we manage Certificates of Compliance and any local approvals required for your system to be safely connected.
Yes — we serve small businesses, retail, large commercial sites and industrial facilities, with three-phase systems engineered for heavy-duty loads.
Yes — site visits are part of our free assessment process. We'll come to you, take readings and recommend the right system.
Yes — we have extensive experience with off-grid and rural installations, especially for agricultural clients with irrigation, processing and storage needs.
Our team has nearly a decade of solar industry experience, with over 1.5 MW of installed capacity delivered across all sectors.
Core design and installation work is handled in-house by our certified team. Specialised tasks (roofing, structural) may bring in trusted partners — but we manage every project end-to-end.
We can discuss financing options on request — please mention this when you enquire and we'll work through what's possible.
Yes — every commissioning includes a full hand-over and training session so you understand how to monitor and use your system day-to-day.
End-to-end service under one roof, certified workmanship, transparent pricing, careful component selection and genuine local support — long after the install is done.
A dedicated project manager keeps you updated through the assessment, design, install and commissioning phases — by phone, email or WhatsApp, whichever you prefer.
Cancellation terms are covered in your project contract. Get in touch as early as possible and we'll work through the situation with you fairly.
Quotes typically within 1–2 business days after a site assessment. Installations usually start within 2–4 weeks of approval, depending on system size.
Yes — every system we deliver is custom-designed for the site. There are no off-the-shelf packages because no two homes or businesses are the same.

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